Contact Us
Questions about a product, an order on its way, shipping or returns — reach us however suits you. WhatsApp is fastest.
Talk to a person
We are a small team in Dehiwala, so you will be speaking to someone who knows what is actually on the shelf.
- Phone & WhatsApp
- +94 70 750 7722
- support@franley.lk
- Address
- 10, Atapattu RoadDehiwala, Sri Lanka
- Business hours
- Monday – Saturday, 9.00 AM – 6.00 PMSunday & public holidays — closed
Prefer to talk? WhatsApp is fastest — send a photo of the suit or shirt you are matching and we will answer with what actually works.
Message us on WhatsAppAnswers to the usual three
When will my order arrive?
Orders are processed within 1–2 business days after payment is confirmed. Colombo and suburbs take 1–3 working days; other areas 2–5 working days. Tracking details are shared once your order is dispatched.
Full shipping policyCan I return or exchange something?
Yes — within 7 days of delivery, unused and in its original packaging, with your order number. Exchanges depend on stock, so message us early.
Full returns policyWhich colour goes with my suit?
Send us a photo on WhatsApp. We will tell you honestly what works and what does not, even if the answer is that you already own something better.