Privacy policy
At Franley.lk, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you place an order or contact us, we may collect:
• Name, phone number, email address
• Billing/shipping address
• Order details and communication history
Payments
Online payments are processed securely through our payment partners and Shopify. We do not store full card details on our servers.
How We Use Your Information
We use your information to:
• Process orders and deliver products
• Provide customer support
• Send order updates and important service messages
• Improve our website and services
• Marketing (only if you choose to receive promotions)
Sharing of Information
We may share limited information with trusted service providers such as payment processors, delivery partners, and Shopify, only as needed to complete your order.
Cookies
Our website may use cookies to improve browsing experience and analytics.
Your Rights
You may request access, correction, or deletion of your personal data by contacting us.
Contact Us
Email: support@franley.lk
Phone/WhatsApp: 0707507722