Shipping policy
Shipping Policy
Thank you for shopping at Franley.lk. Below are the details regarding our delivery process.
Order Processing
• Orders are processed within 1–2 business days after confirmation of payment.
• Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Areas
• We deliver island-wide within Sri Lanka.
• Currently, we do not offer international shipping.
Delivery Time
• Colombo & suburbs: 1–3 working days
• Other areas: 2–5 working days
Delivery times may vary depending on courier service and location.
Shipping Charges
• Shipping charges (if applicable) will be clearly displayed at checkout.
• Any promotional free-delivery offers will be mentioned on the product or checkout page.
Delivery Partners
• We use reliable third-party courier services to ensure safe and timely delivery.
Delays
• Franley.lk is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances, but we will assist in tracking your order where possible.
Order Tracking
• Tracking details will be shared once the order is dispatched (where applicable).
Contact for Shipping Queries
For any shipping-related questions, please contact us at:
📧 support@franley.lk
📞 0707507722